Intended for experienced clerks, this program will examine more complex registration transactions and provide guidelines on how to complete them.

• Learn how to process uncommon vehicle registrations, including passenger vehicles used for hire, deceased owner transfers, divorce actions, and miscellaneous originals
• Learn procedures and documentation necessary for processing wholesale transactions
• Learn procedures and documentation necessary to register motorcycles, RVs, vessels, fleet vehicles, and large commercial vehicles
• Learn how to correct title errors
• Gain understanding of why items are submitted to DMV Suspense and how to follow up
• Learn what information is provided on the vehicle history inquiry report and how it may affect the sale of the vehicle
• Learn how to resolve missing documentation when parties cannot be reached
• Learn what types of DMV refunds are available to the dealership and how to apply for them
• Learn what to do when a vehicle is stolen, impounded or destroyed after delivery